How NCC started a road maintenance revolution in the Nordics
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Challenge
Time-consuming, inefficient and expensive road maintenance management process based on an ERP system
Our client – NCC – is one of the leading construction companies in the Nordics, specializing in the management of complex construction processes. For years, NCC has struggled with the ineffective process of reporting road damages and ordering materials for their repair. Our client wanted to streamline and automate this process.
Their vision was:
The process of ordering repairs for a damaged road surface or curb should be as simple and friendly as ordering a pizza or buying clothes online.
Why the process was so ineffective so far? Each road inspector, when finding damage on the road, first took notes and then returned to the office, where he/she described the damage and added an order on the computer via the ERP system. The problem was that inspectors couldn’t immediately report the damage and describe it on-site. They also couldn’t precisely determine its location, which was then problematic for the contractors who provided materials for repairing the damage.
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Solution
CPOT – a mobile and web app that makes the road maintenance process 15 times faster!
On our client’s order, we’ve developed CPOT – a web and mobile app that simplifies the lives of people responsible for road maintenance in the Nordics. It benefits both road inspectors and suppliers of building materials. The application has completely changed the previous process of reporting and repairing road damages.
CPOT guarantees:
- simplicity – users can take a picture of road damage, choose its position on a map, use their own labels, and order the needed materials directly from their mobile phone;
- speed – users go through the entire ordering process in just a few clicks on their smartphones;
- control – they get an overview of their orders (status, quantities, costs), and keep track of their budget;
- precision – users accurately choose the position of the damage on a map (they can allow the app to use their location), and material suppliers know exactly where to find it.
Short time-to-market thanks to Flutter
According to our client’s needs, the priority was to quickly deliver a working MVP app. We had about 3.5 months. In the second step, the goal was to improve the product and adapt to user feedback. That is why we decided to develop the mobile app for both iOS and Android using Flutter. This framework allowed us to shorten the time-to-market and deliver a product with as many features as possible in the given time.
User flow tailored to the daily work of inspectors responsible for road maintenance
We made sure that the application is as comfortable as possible for inspectors who work in the field. The process of adding an order is adapted to the realities of road maintenance specialists. Therefore, the first step of submitting a new order is adding a photo of the damage, because it’s the first thing the inspector does at the scene. What’s more, some of the data completed by the user is saved in the application to speed up adding the next new order.
Product Owner on site
Marek – the Product Owner from NCC – worked with us directly at our office in Wroclaw for 50% of the app development process. We were able to work hand in hand from one desk and it made our development process especially effective. We got together as one team and it was a pleasure to have such an engaged PO!
Road maintenance revolution
NCC has started a road maintenance revolution in Nordics. We’re happy that we can participate in this process by delivering digital products that bring our client’s ideas to life.
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